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How to create a Maple Virtual Care account?
Learn how to set up an account with Maple and how to request and complete a consult using the following recordings:
Why use an online doctor?
- Lack of access: It can take weeks to get in to see your family doctor, or you may have no family doctor at all.
- Save time: Scheduling and sitting in a waiting room.
- Exposure to illness: The people sitting in a clinic, emergency room or doctor’s office can be carrying contagious illnesses you don’t want to expose yourself to.
- Distance: Many live or work miles away from medical care.
- Studies show that up to 70 percent of ER and clinic visits can be replaced by virtual consultations with doctors without any impact on quality of care.
- As part of its new partnership with , Medavie Blue Cross plan members will receive 24/7 on-demand access to doctors by secure text or video for advice, diagnosis and prescriptions, at a preferred price.
- Members can skip the waiting room and talk with a physician within minutes, anytime, anywhere.
How Virtual Health Care Works:
- Describe your symptoms through the app
- Chat with a doctor via secure text, video or phone call
- Get a diagnosis or prescription
Services include:
- Medical advice
- Prescriptions
- Doctor's notes
- Lab work requisitions
- Mental Health services
As a precaution, we suggest verifying with your faculty what information is required on a doctor’s note in order for it to be accepted. Not all doctors’ notes provided by Maple will include the information needed.
Treatable Conditions:
- Acute care (such as illness, minor injuries, and infections)
- Chronic care
- Women’s/men’s health
- Mental Health:
- Anxiety Disorders
- Acute Adjustment Disorders
- OCD
- Panic Disorder
- Depression
- Insomnia
To book a mental health appointment, please choose the "Mental Health Physician" service on the Maple app. Direct billing to Medavie Blue Cross is available for this service.