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Spectrum NG Sign-On mechanism update, February 28th 2023

Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.

Published: 28 Feb 2023

Automated uninstallation of unused software on °Ä¿Í¾º²Ê-managed machines

As part of °Ä¿Í¾º²Ê’s ongoing efforts to keep our systems secure, °Ä¿Í¾º²Ê IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers. 

How does this affect you? 

Published: 13 Feb 2023

Resource Account Information Drop-In Sessions for Sponsors

Hello,

The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.

Published: 8 Feb 2023

Staff and student versions of It Takes All of Us will be available in myCourses

An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: /sv-education/

Published: 14 Dec 2022

Updates to °Ä¿Í¾º²Ê’s anti-virus software: Messages displayed on Windows machines during scheduled update

°Ä¿Í¾º²Ê-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, °Ä¿Í¾º²Ê’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.

Published: 28 Oct 2022

FAMIS access now on containment site as of June 15, 2022

As of June Wednesday, June 15, 2022 °Ä¿Í¾º²Ê's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.

Published: 15 Jun 2022

UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve

Update (March 30, 2022)

The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue  was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.

Original message (March 23, 2022)

Published: 23 Mar 2022

Introducing Gartner Technical Resource Library

In line with our strategic goal to be a first-class learning organization, °Ä¿Í¾º²Ê has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the °Ä¿Í¾º²Ê community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.

Published: 10 Jan 2022

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