ISS is available virtually and in-person Mondays-Fridays during business hours.
Please note, our office and phonelines will be closed May 19th, 2025 due to Victoria Day.
ISS is available virtually and in-person Mondays-Fridays during business hours.
Please note, our office and phonelines will be closed May 19th, 2025 due to Victoria Day.
If your immigration documents have expired, you cannot resume your studies unless you have or you have obtained a new CAQ and Study Permit. All international students are responsible for maintaining valid immigration documents and legal status throughout the duration of their program of studies.
Document | 1-term Exchange Student (Less than 6 months) continuing studies to the second term |
Degree Student (Undergraduate & Graduate) continuing studies in the same degree or new degree |
---|---|---|
Valid Passport* |
Yes |
Yes |
Certificate of Acceptance of Quebec (CAQ) | Yes | Yes |
Study Permit | Yes | Yes |
Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA)* | *If applicable. These documents correspond to the nationality of the student. Check the  to find out if you need one to enter Canada. *ÌýONLY U.S. Citizens and permanent residents are exempt from needing an eTA or a TRV | |
Immigration Glossary | We suggest that you familiarize yourself with Canadian Immigration terms. |
In addition to the information above, please also review ISS' FAQs page.